Support
Self Help Support Center
Several self-help support features are available for you here, 24 hours a day, including our
Knowledge Base,
Support Forums,
product updates and patches,
FAQ,
online manuals,
technical papers and more.
Below is a list of options that we recommed you follow to reslove your issue. All are avaialble seven days a week
24-hours a day.
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Guide to Using Pervasive Support
Don't know where to start? If you are new to Pervasive Support, please review this information for useful information on obtaining support. Included are some useful tips on isolating and solving your issue.
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Product Specific Help
Here is important information concering your specific product and enviroment. See compatibility lists, system requirements, and other information to prepare to install. Information here will help you deterime if your product is up to date with all service packs. Please select your product and Operating system.
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Frequently Asked Questions
You may use this FAQ to quickly find the answers to your questions about Pervasive products.
We collected the most commonly asked questions from users of our products, and have documented the solutions for you.
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Online Product and Developer Library
This integrated help library is a companion resource to the Pervasive Developer Center and includes all documentation relating to using Pervasive.SQL, building Applications (SDK) , embedding in your application,
and access to other resources. Don't forget White and Technical papers. All manuals are also available for download here.
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Knowledge Base
Our Knowledge Base uses associated problem-solving technology to perform contextual search.
You may utilize this knowledge base to quickly find the answers to
your questions about Pervasive products.
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Online Support Forums
Our web based peer support forums are available with help from thousands of Pervasive users from all over the
world. You can ask questions, make comments and discuss issues
using a browser-based messaging system which allows you to view or
post new messages or reply to existing messages.
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Recorded Webinar Archives
Pervasive Software is pleased to announce the delivery of recorded Webinar presentations. To view these presentations, you will need a web browser capable of interpreting Java (1.1 or greater), and a sound card for the audio. There just may be a Webinar on the subject you seek.
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Keep up-to-date with Email Subscriptions
Looking for quick solutions? Want to stay up-to-date on the latest product releases? Stay in-the-know by receiving email newsletters from Pervasive. Sign up to receive any or all of the regular newsletters published by Pervasive to be delivered directly to you via email.
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Solutions
Whether you're a VAR, an ISV, or an end user, Partners & Solutions is a good place to start finding out more about the powerful applications created and marketed by Pervasive partners.
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